Online v. Offline P.R. Case Study…

2 December, 2008

CarQuake in the Press

CarQuake Online

It’s great when you have an opportunity to test the impact of PR… without even trying to.

We work with a new car deals website called CarQuake and, unexpectedly, on Sunday, it was referenced in an article in the Sunday Times Newspaper – and at the same time, it was also posted online on timesonline.co.uk

Want to know some numbers? Well, it’s not particularly surprising that direct and searched for ‘CarQuake’ visitors went up by about 600 on Sunday, and 400 on Monday which can be pretty much attributable to the newspaper article. It’s also not necessarily surprising that visitors direct from Times Online went up from 97 on Sunday to 104 on Monday – note that the figure rose at the start of the working week (get back to work!!).

And we can, sort of, put a value on these things if we know that a new visitor to CarQuake is ‘worth’ about 20p to the business (so the times mention, so far, is worth about £240 in direct attributable value, and about the same again in brand awareness).

However, we are expecting two things to happen:
a) That the timesonline.co.uk article will eventually pass the print version in terms of overall traffic generated as the ‘tail’ for online is 6 months plus (though it does deteriorate)
b) That we can see from our stats that the direct traffic (and search engine traffic from ‘CarQuake’ searches) is slightly ‘stickier’ than those from Times Online and convert better
Not to mention that the direct link from Times Online will benefit the search ranking of CarQuake in the medium to long term.

Still, it does mean that there are ways of measuring these things… it’s just whether you have the right tools in place to do the job! Ciao…


Social Media – A PR Minefield?

22 July, 2008

AdViking came across the story about how in Canada Corporate Craziness Gets the Ice Cold Beer Guy Fired, which is all about how a beer vendor at the Toronto Blue Jays stadium got fired for not checking ID of a mystery shopper from his employer who was of age.

But that’s not the real story, what is that fans of Wayne McManhon are using the tools available to them in the Web2.0 era and have started a Facebook group (15,954 member at writing) and started more formal action at PetitionSpot to get ARAMARK to hire the cult Ice Cold Beer Guy his job back.

This reminds AdViking about the Diet Coke + Mentos videos on YouTube and how Mentos embraced things heavily while Coke went the other way.

Now that everyone is a content producer and there are a heap of tools to quickly marshall forces, AdViking states the obvious in saying that PR folks really need to get their game on otherwise they will feel the bite of the consumer.

What’s then therefore interesting is to extrapolate this to the wider digital advertising field and suggest that there’s plenty of gold in those social media hills but no-one is really on top of the best way to mine it.